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Privacy Policy

We and our group companies (collectively, the "Group") believe it is vital to protect privacy/personal information of our customers (including representatives of companies which we do business with) and users of the Group's website (collectively, "you") in order for the Group to fulfill expectations of you and all other stakeholders. The Group sets out this privacy policy (this "Policy") with respect to the handling of personal information to ensure personal information will be appropriately managed and protected. Unless otherwise specified in this Policy, the terms used in this Policy shall have the meanings given to them in the Act on the Protection of Personal Information (the "Personal Information Protection Act").

1. Compliance with Laws and Regulations

The Group handles personal information about you in accordance with the Personal Information Protection Act, the EU General Data Protection Regulation (the "GDPR") and other applicable laws and regulations regarding protection of personal information and privacy.


2. Items of Personal Information We Obtain

The Group obtains your personal information described below. For the avoidance of doubt, the Group does not obtain your personal information without your consent.


3. Purpose of Use

The Group uses your personal information only within the scope of the following purposes except with your prior consent or where required by law.

No Purpose of Use
1 (i) Performance of contract such as shipment of products, provision of services and issuance of invoice
(ii) Response to your requests before execution of contract
2 Group's marketing activities such as communicating to and conducting a questionnaire with you
3 Provision of customer services to you
4 Product sales analysis, other surveys and studies, and development of new services and products
5 Services incidental or related to any of the foregoing, and response to inquires

4. Security Management Measures

The Group takes necessary and appropriate security management measures to prevent personal information from being leaked, accessed by unauthorized users, lost, damaged or tampered. Inquiries about security management measures the Group takes should be directed to the details set out in "11. Contact."


5. Supervision over a Trustee

The Group may entrust a whole or part of the handling of personal information within the scope necessary to achieve the purpose of use. In such case, the Group will take appropriate security management measures in accordance with its Information Security Management Rules. In addition, the Group will ensure, through the execution of the service agreement, etc., that personal information will be handled by the Trustee under appropriate security management measures.


6. Provision to Third Parties

The Group will not disclose or provide your personal information to third parties without your prior consent except where relevant law or regulation allows us to disclose or provide your personal information to third parties without your consent.


7. Sharing of Personal Information

We may share your personal information in the manner described below.

(1) Items of personal information we share: Information described in "2. Items of Personal Information We Obtain"
(2) Those with whon we share personal information: our group companies
(3) Purpose of use of personal information we share: Purposes described in "3. Purpose of Use"
(4) Person responsible for management of sharing personal information
 Name: Triumfield Holdings Co., Ltd.
 Address: Oak Yokohama Building 2F, 2-15-10 Kitasaiwai, Nishi-ku, Yokohama-shi, Kanagawa
 Representative: Masaki Itoh, President and Representative Director


8. Request for Disclosure, etc. of Personal Information


9. GDPR Special Provisions

If you are in the European Economic Area (the "EEA"), the GDPR applies to you. Therefore, the special provisions specified below (these "Special Provisions") apply in accordance with the GDPR. If you are in the United Kingdom of Great Britain and Northern Ireland, the data protection regulation equivalent to the GDPR applies to you. Therefore, these Special Provisions apply.


10. Handling of Cookies


11. Contact

Please direct any inquiries, requests, complaints or suggestions about personal information to:
Name: Autocom Japan Inc.
Address: DAIDOSEIMEI YOKOHAMA BUILDING 6F, 2-14 HON-CHO, NAKA-KU YOKOHAMA, KANAGAWA, JAPAN
Email: info@autocj.co.jp
Telephone number: +81 45-227-7095
Office hours: 9:00 - 18:00 (JST)

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