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New User Guide

What is Autocom Japan ?

Autocom Japan is Japanese Used cars Exporter. Ever since its foundation in 2007, Autocom Japan has been delivering automobiles to numerous clients worldwide. We have been building trusted relationships with all of our customers, and stedaily expanding our month sales.

Currently, we export over 7,000 units every month. In the midst of this success, our most important commitment has always been to handle each and every vehicle with care, seeing things from the customers point of view.


How to Register, a 3 step process (Estimated time required: 3 min)

Registration is 100% free and will grant you access to several member only features.
(easy inquiry, favorites list, information on purchased vehicles can be confirmed and more!)

  1. 1

    Proceed to the member resistration page.

  2. 2

    Fill in your details and click submit to sign up.
    By checking the check box you agree to recieve promotion offers from Autocom Japan
    By creating an account, you agree to Autocom Japan's Terms & Conditions and Privacy Policy.

  3. 3

    We will send you a confirmation email once your registration has been completed.
    *Depending on your mail settings our emails may be sent to your spam folder, please check here if you do not see the email.

    Head to the sign in page and enter your ID and Password to login


My Page

  1. 1

    Sign in from the top page

  2. 2

    To access your MYPAGE click on the MY PAGE link at the top of the page.

  3. 3

    You can access the following features on your MY PAGE.

    FAVORITES:Vehicles added to Favorites
    PURCHASE HISTORY:History of purchased vehicle
    ACCOUNT:The statuses of all payments you have made to ACJ
    SETTINGS:Veiw and edit your current accoutn settings or change your ID and password


How to Edit your user profile

  1. 1

    Sign into your account. (How to Sign in) / (How to Regist)

  2. 2

    Go to Mypage and click SETTINGS.

  3. 3

    You can edit ID / Password / Category / Address.


How to add/delete Favorites

  1. 1

    Sign into your account.

  2. 2

    Go to the stock list or a vehicle page.

  3. 3

    Add to your favourites by clicking " " or "Add to Favorite".

  4. 4

    Your can see vehicles added to your favorite list from your MY PAGE.


FAQ

Q

My signup failed, what should I do?

A

You cannot register with a new account with an email address that has already been registered.
If you have forgotten your email address, you can request this information from the "Forgot Password" tab in the account pannel

Q

I forgot my Login ID. What can I do?

A

Please follow the bellow steps to recover your login ID.

1 Go to the Sign in page.
2 Click "Forgot Password".
3 Enter the emailed you used to sign up and click submit.
4 Your login information will be automatically sent to your email addess.

Q

I forgot my password. What should I do?

A

Please follow the steps below to obtain your password.

1 Go to the Sign in page.
2 Click "Forgot Password".
3 Enter the emailed you used to sign up and click submit.
4 Your login information will be automatically sent to your email addess.

Q

How do I edit my profile?

A

Please follow the steps below to edit your profile.

1 Sign into your account..
2 Go to MYPAGE and click SETTINGS on the left.
3 Select the part you want to change and edit it.
4 Click the "save" button

Q

How do I change my e-mail address?

A

Your email account email address cannot be changed from your MYPAGE.
If you wish to change your email address please contact us directly "Contact Us".

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